Provide streamlined support to your customers with SmarterTicket. By adding self-service help to the product, SmarterTicket 2.x now further enhances the features that have made it such a success. With a complete feature set and an affordable price tag, SmarterTicket will improve the efficiency of your business.
Key Features:
- Monitor the performance of your support and sales agents
- Track the history of each issue to its resolution
- Customize your groups, departments, and escalation levels to suit your company